Booking Acknowledgement
- We have received your booking request. Your reservation will be confirmed by the restaurant shortly.
- For bookings of more than 10 guests:
- If you do not receive a confirmation, please contact the restaurant by phone or email us at info@lacucinamelbourne.com.au.
- Conditions apply for groups of more than 10 guests. We offer a set menu only for large groups. Set menu options are available on our website, or we can create a tailor-made set menu to suit your requirements.
- Rules & restrictions
Cancellation policy
If you can't make it to your reservation, please cancel your reservation in advance.
Confirmation & Arrival
- We have received your booking request. Your reservation will be confirmed by the restaurant shortly.
- Please arrive on time for your reservation. During busy periods, there may be a waiting time of up to 10 minutes from your booked time.
- Each booking is allocated a dining time of 90 minutes. If you wish to extend your dining time, please let us know prior to arrival, and we will do our best to accommodate your request.
- If you are running late, please notify the restaurant as soon as possible.
- Tables may be released if guests arrive more than 15 minutes late without prior notice.
Cancellations & Changes
- We kindly request at least 24 hours’ notice for cancellations or changes to your booking.
- Late cancellations or significant changes in guest numbers may incur a fee, especially for large group bookings.
Large Group Bookings (10+ Guests)
- Bookings of more than 10 guests require confirmation by the restaurant.
- A set menu is required for all large group bookings. Menu options are available on our website, or we can arrange a tailor-made set menu.
- A deposit may be required to secure large group bookings. This will be confirmed at the time of booking.
Special Notes
- While we do our best to accommodate seating requests, specific table placements cannot always be guaranteed.
- Management reserves the right to amend or cancel bookings in exceptional circumstances.